Travel Ethiopia

Privacy Policy

Effective Date: January 01, 2027

Travel Ethiopia ("we", "our", "us") respects your privacy. This policy explains what we collect, how we use it and how we keep it safe. By using our site or services, you agree to these terms.

1. Information We Collect

We collect a few types of personal data when you book a tour or use our website:

  • Contact details — name, email, phone and postal address.
  • Payment details — card or other payment info when you book.
  • Travel preferences — places you like and things you want to do.
  • Website data — IP address, browser, device and cookie data.

2. How We Use Your Information

We use your data to:

  • Process bookings and answer your questions.
  • Send updates about your trip.
  • Improve our website and services.
  • Send offers or newsletters — only if you opted in.
  • Meet legal duties and protect our rights.

3. How We Protect Your Data

We use standard safeguards. That includes encryption, firewalls and strict access controls. No system is 100% secure, but we take strong steps to keep your data safe.

4. Data Breach Procedures

If a breach happens, we act fast. We investigate, contain it and tell anyone affected. We follow all local laws on breach notice.

5. Third Parties We Receive Data From

We rarely get data from third parties. If you reach us through a social network or another travel site, we may receive data from them under their own privacy rules.

6. Automated Decision-Making and Profiling

We do not use automated profiling to make decisions that affect you.

7. Legal and Regulatory Disclosure

We may share data if the law requires it. That includes valid requests from courts, regulators or law enforcement.

8. Your Contact Information

We collect your name, phone and email so we can reply to you, handle your booking and support your trip.

9. Additional Information

You can share extra notes to help us tailor your trip — meal needs, mobility, room type and so on.

10. Where We Send Your Data

Your data may be sent outside Ethiopia to process your booking. We use safe transfer methods when this happens.

11. Analytics

We use tools like Google Analytics. They collect basic data — IP address, browser and device — to help us improve the site.

12. Who We Share Your Data With

We share only what is needed with trusted partners:

  • Payment processors to take your payment.
  • Hotels, airlines and local guides to run your trip.
  • Tech vendors who host or support our systems.

13. How Long We Retain Your Data

We keep your data only as long as needed. After that, we delete or anonymize it.

14. Embedded Content from Other Websites

Some pages include videos or maps from other sites. Those sites may set cookies and track your use of their content.

15. Contact Forms

When you fill out a form, we use the details you share to reply and help you.

16. Cookies and Tracking

We use cookies to keep the site working and to learn what visitors like. You can turn cookies off in your browser. Some features may stop working if you do.

17. Your Rights

You have the right to:

  • See the data we hold about you.
  • Ask us to fix wrong data.
  • Ask us to delete your data, where the law allows.
  • Opt out of marketing emails at any time.

18. Changes to This Privacy Policy

We may update this policy from time to time. New versions appear on this page. Please check back now and then.

19. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Travel Ethiopia
Phone: +251 911 20 69 76
Email: info@travelethiopia.com, samrawit@travelethiopia.com, sales@travelethiopia.com
Address: Kazanchis, Guinea Conakry Street, Ayat Apartments Ground and First Floor, Addis Ababa, Ethiopia

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